Enquiries and attachments
When you contact us, you provide your name, phone number, email address, site suburb, selected service and description of the work. You may also send photographs or PDF plans. We use these details to respond, assess your enquiry and discuss the proposed work.
Attachments are optional. Please send only relevant files you are entitled to share, and avoid unrelated personal information in plans or photographs.
Processing and sharing your information
The website uses hosting and email services to process enquiries and deliver them to the team. The email delivery service used by this website is Resend. People involved in assessing or delivering the work may receive relevant information, including specialist subcontractors where needed for your enquiry.
Sending the form supplies the information and selected attachments to these enquiry services. It does not subscribe you to a newsletter.
Browser storage for your enquiry
The website uses temporary browser session storage to remember the page where your visit began and broad information about how you reached the site. If you continue from the calculator to the quote form, it also carries your calculator summary into the project description.
The calculator summary is removed from session storage when it is brought into the contact form. Your name, phone number, email address and uploaded files are not stored by this calculator handoff. You can edit the transferred details before sending the enquiry.
Website measurement
Where Google Analytics is enabled, it measures website use and actions such as telephone-link clicks and accepted enquiry submissions. Names, contact details, project descriptions and attachments are not included in our ordinary analytics events.
A telephone-link click does not tell us that a conversation took place. Similarly, a website submission does not establish that a project has been booked.
Reviews and external websites
The review feature requests review information through this website when it approaches your screen. Google supplies the review content. Opening Google Maps, an author profile or another external link takes you to a service with its own privacy practices.
Your information and privacy questions
To ask about the information you have provided, request access or correction, or raise a privacy concern, email info@activedemolition.com.au or call 0402 548 004. Include enough detail to identify your enquiry and explain what you would like us to address.
We may need to confirm your identity before providing or changing personal information. The Office of the Australian Information Commissioner explains access to personal information.